Privacy Policy

Contact information

find me at: Apa Aesthetic Dental Clinic

address:63 Al Thanya St – Umm Suqeim – Umm Suqeim 2 – Dubai – Emiratos Árabes Unidos

Types of Data Collected

This Website collects, by itself or through third parties, the following types of Personal Data: first name, last name, phone number, physical address, country, email address, ZIP/Postal code, city, usage data, cookies or other tracking technologies, number of users, and session statistics.

Detailed information on each type of Personal Data collected is provided in the dedicated sections of this Privacy Policy or by specific notices displayed prior to data collection.

Personal Data may be freely provided by the user, or, in the case of usage data, collected automatically when using this Website. Unless otherwise specified, all data requested by this Website is mandatory, and failure to provide it may prevent this Website from delivering its services. Where this Website specifically states that certain data is optional, users may choose not to provide it without affecting the availability or functioning of the service.

Users who are uncertain about which Personal Data is mandatory are encouraged to contact the Owner.

The use of cookies or other tracking technologies by this Website or by third-party service providers serves the purpose of delivering the service requested by the user and for other purposes described in this document.

Users are responsible for any third-party Personal Data they share through this Website.

Mode and Place of Processing the Data

Methods of Processing
The Owner applies appropriate technical and organizational measures to ensure the security of Personal Data and prevent unauthorized access, disclosure, modification, or deletion. Data processing is carried out using IT-enabled tools and follows organizational procedures strictly related to the purposes described in this Privacy Policy.

In addition to the Owner, the Data may be accessed by certain authorized personnel involved in the operation of this Website (e.g., administration, sales, marketing, legal, system administration) or external service providers (such as technical service providers, hosting providers, IT companies, communication agencies), appointed as Data Processors if required. An updated list of these parties can be requested from the Owner at any time.

Place
Data is processed at the Owner’s main offices located in Dubai, United Arab Emirates, and in any other locations where the parties involved in processing are situated.

If data is transferred to a country outside the United Arab Emirates, such transfer will comply with applicable UAE data protection laws and international data transfer requirements. Users can request additional details about cross-border transfers at any time.

Retention Time
Personal Data will be stored only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Data may also be retained for a longer period if the user has given consent or if required for compliance with legal obligations or the resolution of disputes.

Purposes of Processing

Personal Data is collected for the following purposes:

To provide and operate the services offered on this Website.
To comply with legal and regulatory obligations.
To respond to user inquiries and communication requests.
To improve user experience and analyze website usage.
To display content from external platforms and manage technical tags.

Data Retention

The Owner may process Personal Data relating to users when one or more of the following conditions apply:

The user has given explicit consent for one or more specific purposes.
The provision of data is necessary for the performance of an agreement with the user and/or any pre-contractual obligations.
Processing is required to comply with a legal obligation under the applicable laws of the United Arab Emirates.
Processing is necessary to protect public interest or to exercise rights granted by law.
Processing is necessary for the legitimate interests pursued by the Owner or a third party, provided that such interests do not override the user’s fundamental rights and freedoms.

If you have questions about the specific legal basis applicable to the processing of your data, or whether providing Personal Data is mandatory for contractual purposes, you may contact the Owner at any time.

Legal Basis for Processing

Unless otherwise specified, Personal Data will be processed and stored only for as long as required to fulfill the purpose for which it was collected, or as mandated by UAE law. Data may also be retained for a longer period if:

The user has given consent to such retention, provided consent is not withdrawn.
It is necessary to comply with legal obligations or regulatory requirements.
It is required for the resolution of disputes or enforcement of agreements.

Once the retention period has expired, all Personal Data will be securely deleted. After this period, rights such as access, rectification, and portability can no longer be exercised.

Users’ Rights Under UAE Personal Data Protection Law

Users have the right to exercise the following, to the extent permitted by UAE law:

Withdraw consent at any time: If processing is based on consent, you may withdraw it at any time.
Access your data: Request confirmation of whether your data is being processed and receive a copy of such data.
Rectify your data: Request correction or updating of inaccurate or incomplete data.
Request deletion: Ask for the deletion of your Personal Data when it is no longer necessary for the purposes for which it was collected, or when consent is withdrawn.
Restrict processing: Request limitation of processing under certain circumstances.
Data portability: Obtain a copy of your data in a structured, commonly used format and, when technically feasible, transfer it to another service provider.
Object to processing: Object to the processing of your data in cases where it is based on legitimate interests or direct marketing.
Lodge a complaint: Submit a complaint to the UAE Data Office if you believe your rights have been violated.

For more details or to exercise these rights, please contact the Owner using the information provided in this Privacy Policy. Requests will be processed promptly and in compliance with applicable law.

Additional Information

Legal Obligations: The Owner may process Personal Data to comply with legal requirements or respond to lawful requests from UAE authorities.
Security Measures: The Owner applies appropriate technical and organizational measures to protect data against unauthorized access, alteration, or disclosure.
System Logs and Maintenance: For operational and security purposes, this Website and third-party services may collect system logs or IP addresses.
Updates to This Policy: The Owner reserves the right to modify this Privacy Policy at any time, with notice to users on this page and/or through other communication methods. Users are encouraged to review this page regularly.

If changes affect processing activities based on consent, the Owner will seek renewed consent where required.

Latest update: August 20, 2025